Support Center
We're here to help you with any questions or issues
24/7 Customer Support
At Junglee Games, we pride ourselves on providing exceptional customer support around the clock. Our dedicated support team is always ready to assist you with any questions, concerns, or technical issues you may encounter while using our platform.
Whether you're a new player just getting started or a seasoned gamer with specific questions, our knowledgeable support staff is here to ensure you have the best possible experience on Junglee Games.
Live Chat Support
Get instant help through our live chat feature available 24/7. Our support agents are ready to assist you with real-time solutions to your queries.
Start Live ChatEmail Support
Send us a detailed message and we'll respond within 2-4 hours during business hours. Perfect for complex issues that require detailed explanations.
Send EmailPhone Support
Speak directly with our support team for immediate assistance. Available during extended hours for urgent matters.
Call UsFrequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password securely.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through secure, encrypted payment gateways.
How can I verify my account?
Account verification is required for security. You'll receive a verification code via SMS or email after registration. Enter this code to complete your account verification.
Is my personal information safe?
Yes, we use industry-standard encryption and security measures to protect your personal information. Your data is never shared with third parties without your explicit consent.
Common Issues and Solutions
Login Problems
- Ensure you're using the correct email/username and password
- Check if Caps Lock is enabled
- Clear your browser cache and cookies
- Try using a different browser or incognito mode
Payment Issues
- Verify your payment method details
- Check if your bank has blocked the transaction
- Ensure sufficient funds are available
- Try using a different payment method
Game Performance
- Check your internet connection stability
- Update your browser to the latest version
- Disable browser extensions temporarily
- Try accessing from a different device
Contact Information
Phone Support
+91-8000000000
Available: 24/7
Live Chat
Available on our website
Response time: Instant
Still Need Help?
If you can't find the answer you're looking for, our support team is standing by to assist you. Don't hesitate to reach out - we're here to help!